Customer Service

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If you would like more information about Alcohol Detection Systems' ignition interlock products and services or would like to get a quote, call us today!

Mailing Address

Alcohol Detection Systems
12421 Meredith Drive, Suite 100,
Urbandale, IA 50323

Frequently Asked Questions

How do I contact ADS?

We offer customer service support Monday - Friday, 8AM - 7PM CST and Saturday, 9AM - 5:30PM CST. We also provide bilingual services for Spanish speakers. To speak to a representative, call 888-786-7384 and one of our dedicated customer service representatives will respond to you.

Does ADS offer any discounts or special pricing?

We understand ignition interlock devices can be costly depending on your requirement length, not to mention other potential fees associated with the DUI process. Which is why we've worked hard to provide a reliable interlock device at an affordable cost.

We offer promotions and other discounts, so contact us to ask about which ones you may qualify for.

What are the interlock device requirements in my state?

Ignition interlock device laws vary by state. Many states can require an IID if you've been convicted or arrested for drunk driving. To learn the specific DUI laws and ignition interlock requirements in your state, visit our state laws page. ADS state specialists can also answer your questions.

How can I find an ADS installation location near me?

We have convenient locations all over the country to make finding a service center easier for you, including installation, calibration, and other services. Find a location near you.

Get a Free Quote! Call 888-786-7384

What is next? We can help you through the process. Give us a little information and we can help with next steps.

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Why Choose ADS?

Affordable

Easy to Use

Online Support

Convenient Locations

Mobile App

Call us anytime at 888-786-7384

Our state specialists are ready to answer your questions and get you through the process, one step at a time.